Frequently Asked Questions
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Where is the best place to buy computer software with a student discount?
Many of my students have recommended the following online store for buying software:
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Is a book required for this class and where do I purchase it?
Yes, the book required for this class is listed below:
The SMC bookstore may carry this title but you can also order it online or purchase it at a local bookstore.
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I have already taken ET 14 Web Design 1. Is Gr Des 66 the next class I should take?
No, Gr Des 66 is the same class as ET 14. The next class you would want to take after ET 14 is Gr Des 67 “Web Design 3.” I believe it is only offered in the Fall semester.
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What is the best way for me to ask questions?
When you have questions about the class, I ask you to please post the question in the Discussion area on the smconline.org site. If you have a very specific question about your assignment or project, you can attend my “live chat” office hours and I can answer any questions you have.
If you need to email me about something you’d like to remain private, you may email me at cavanaugh_jamie@smc.edu.
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What do I do if I have technical problems with the smconline.org site?
If you have technical questions about access issues or passwords, etc. please contact the help-desk at helpdesk@smconline.org or by phone at 303.873.0005. This service is available to online students 24/7. ALWAYS go to the help-desk for technical assistance as I am here to teach the course and cannot help you with technical issues. There is a help tab on every page within the smconline.org platform. At the bottom of the help area there is a phone number and email address and a CHAT LIVE WITH A HELP-DESK PERSON option as well.
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